Emergency Response Operator

Chubb Fire & Security

Rydalmere, Australia
Customer service with excellent communication skills
Call centre inbound/outbound phone experience
Computer literacy with good typing skills
The role involves providing first response to customers when they press their help button and liaising with ambulance services

Job Summary

  • The role involves providing first response to customers when they press their help button and liaising with ambulance services.
  • Candidates must be comfortable working in a dynamic environment where no two days are the same and thinking on their feet is essential.
  • Chubb Fire & Security offers extensive training and ongoing career development opportunities to support new advisors in this rewarding role.

Matching Summary

The role involves providing first response to customers when they press their help button and liaising with ambulance services.

Skills & Requirements

Must-have

  • Customer service with excellent communication skills
  • Call centre inbound/outbound phone experience
  • Computer literacy with good typing skills
  • Ability to work rotating shift roster
  • National Police clearance or ability to obtain

Nice-to-have

  • First Aid qualified or ability to obtain
  • Medical clearance ability
  • Shift work experience bonus
  • Empathy and consideration for customers
  • Ability to think on feet in emergencies

Key Requirements

  • National Police clearance required
  • First Aid qualification preferred
  • Medical clearance ability required
  • Customer service experience required
  • Shift work availability required

Work Rights

Not specified

Tailored Resume

Cover Letter