Ai Success Manager, Central

Glean

Nashville, TN, United States
On-site
3+ years technical deployment experience
Saas product implementation management
Agile and devops methodology knowledge
The role involves leading end-to-end customer deployments from kickoff to renewal while ensuring measurable business outcomes through AI adoption

Job Summary

  • The role involves leading end-to-end customer deployments from kickoff to renewal while ensuring measurable business outcomes through AI adoption.
  • Candidates will serve as the primary lead for new customer setups including hands-on guidance for SSO and connector configuration.
  • The position requires creating joint success plans that drive additional adoption and deepening engagement across enterprise clients.

Matching Summary

The role involves leading end-to-end customer deployments from kickoff to renewal while ensuring measurable business outcomes through AI adoption.

Skills & Requirements

Must-have

  • 3+ years technical deployment experience
  • SaaS product implementation management
  • Agile and DevOps methodology knowledge
  • Enterprise client strategic partnership
  • Process documentation and playbook creation

Nice-to-have

  • Strong analytical and problem-solving skills
  • Cross-functional collaboration abilities
  • Proactive risk identification and resolution
  • Continuous improvement mindset
  • Trusted advisor escalation capability

Key Requirements

  • AWS Certified Cloud Practitioner OR Microsoft Azure Fundamentals OR Google Cloud Digital Leader certification
  • 3+ years in technical deployment or technical account management
  • Experience serving enterprise clients in consultative roles

Work Rights

Not specified

Tailored Resume

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