Head Universal Banker - Los Angeles, Wilshire Center Branch

Citigroup

Los Angeles, California, United States
Base: $53,670.00 - $70,030.00; bonus/equity: discr...
On-site
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement and sales referrals
The Head Universal Banker is a leadership role responsible for guiding the branch team while executing all service transactions and sales activities

Job Summary

  • The Head Universal Banker is a leadership role responsible for guiding the branch team while executing all service transactions and sales activities.
  • This position requires championing risk and control, driving lobby leadership, and ensuring consistent delivery of client experiences aligned with bank standards.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker is a leadership role responsible for guiding the branch team while executing all service transactions and sales activities.

Salary

Base: $53,670.00 - $70,030.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Face-to-face customer service skills
  • Digital engagement and sales referrals
  • Strong verbal and written communication
  • Analytical and problem solving skills

Nice-to-have

  • Retail experience preferred
  • Open client service orientation
  • Desire to help customers
  • Positive can-do attitude
  • Teamwork and collaboration focus

Key Requirements

  • High School diploma or equivalent
  • 2-4 years relevant experience
  • Experience with digital tools and basic sales

Work Rights

Not specified

Tailored Resume

Cover Letter