Member Services Manager

The District Credit Union

Aurora, CO, USA
Base: $65,000 - $75,000 annually; bonus/equity: no...
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2-5 years leadership experience in bank or credit union
Strong knowledge of consumer lending operations
Solid understanding of regulatory compliance (regs b, d, e, z, cc, dd)
** The District Credit Union is seeking a Member Services Manager to lead its front-line teams in Aurora, CO. The ideal candidate should have leadership experience in banking or credit unions, with a focus on enhancing member experiences and driving growth. **

Job Summary

  • The role involves leading and supporting member services teams across multiple locations to ensure an outstanding experience for every member interaction.
  • Candidates will be measured on member satisfaction, branch efficiency, staff retention, and strong audit and compliance results.
  • The organization offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and generous paid time off.

Matching Summary

Match Score: 75

** The District Credit Union is seeking a Member Services Manager to lead its front-line teams in Aurora, CO. The ideal candidate should have leadership experience in banking or credit unions, with a focus on enhancing member experiences and driving growth. **

Salary

Base: $65,000 - $75,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401K, PTO, FSA/HSA

Skills & Requirements

Must-have

  • 2-5 years leadership experience in bank or credit union
  • Strong knowledge of consumer lending operations
  • Solid understanding of regulatory compliance (Regs B, D, E, Z, CC, DD)

Nice-to-have

  • Passionate leader who thrives on developing teams
  • Excellent communication and interpersonal skills
  • Proficiency with Microsoft Office tools

Key Requirements

  • Bachelor's degree in business or related field
  • Proven ability to coach and mentor high-performing teams
  • Experience driving deposit growth and loan production

Work Rights

Not specified

Tailored Resume

Cover Letter