Customer Success Partner, Enterprise

360Learning

Remote, United States
Fully remote
Partner with enterprise clients
Map customer business objectives
Audit and analyze platform usage
360Learning is seeking a Customer Success Partner for their Enterprise team, responsible for guiding clients in achieving their digital training objectives through the company's platform. This remote position emphasizes building strong customer relationships to ensure contract renewals and measurable business impact

Job Summary

  • You will partner with clients to achieve their digital training strategy through the 360Learning platform.
  • The role involves auditing platform usage, reviewing benchmarks, and creating action plans to capitalize on opportunities.
  • You are responsible for ensuring contract renewals by helping customers achieve their desired outcomes.

Matching Summary

Match Score: 85

360Learning is seeking a Customer Success Partner for their Enterprise team, responsible for guiding clients in achieving their digital training objectives through the company's platform. This remote position emphasizes building strong customer relationships to ensure contract renewals and measurable business impact.

Skills & Requirements

Must-have

  • Partner with enterprise clients
  • Map customer business objectives
  • Audit and analyze platform usage
  • Create action plans for opportunities
  • Ensure contract renewals

Nice-to-have

  • Strategic partnership mindset
  • Strong execution capabilities
  • Outcome-focused guidance
  • Coordinate technical resources
  • Educational resource coordination

Key Requirements

  • Experience in enterprise customer success
  • Ability to map business objectives
  • Skills in platform usage analysis

Work Rights

Not specified

Tailored Resume

Cover Letter