You will be responsible for driving measurable business impact by shaping and delivering high‑performing loyalty and CRM programs across the market
Job Summary
You will be responsible for driving measurable business impact by shaping and delivering high‑performing loyalty and CRM programs across the market.
This is a critical leadership role focused on delivering extraordinary loyalty programs that accelerate customer advocacy, strengthen P&L performance, and create a consistent, unified brand experience.
At bp, we believe diversity strengthens our teams and fuels innovation; we are committed to fostering an inclusive environment where everyone is respected, supported, and empowered to grow.
Matching Summary
You will be responsible for driving measurable business impact by shaping and delivering high‑performing loyalty and CRM programs across the market.
Skills & Requirements
Must-have
Loyalty marketing and CRM expertise
Drive customer retention and value
Adapt global strategies for local execution
Stakeholder management across partner ecosystems
Monitor and optimize program performance
Manage significant budgets
Nice-to-have
Inclusive, supportive, high-growth workplace
Strong work-life balance
Continuous learning and development
Key Requirements
10-15+ years in loyalty marketing, CRM, or customer engagement
Proven record of driving customer retention and value
Experience managing diverse teams across locations