To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution
Job Summary
To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.
Manage and mentor any Customer Service agent direct reports ensuring compliance within day to day activities.
To be commercially aware, dealing with internal and external customers to increase business profitability.
Matching Summary
To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.