Group Monitoring Center Administrator

Fortuna Entertainment Group

On-site
Itil incident and problem management
Monitoring it environment and service kpis
Single point of contact for incidents
At FEG India, you’ll be part of a team that’s powering the digital future of one of Central and Eastern Europe’s leading betting and gaming operators

Job Summary

  • At FEG India, you’ll be part of a team that’s powering the digital future of one of Central and Eastern Europe’s leading betting and gaming operators.
  • Your work here directly supports global operations — and we make sure our people grow with us.
  • We offer advancement, promotions, career opportunities, skill development, and a welcoming atmosphere with an open and informal culture.

Matching Summary

At FEG India, you’ll be part of a team that’s powering the digital future of one of Central and Eastern Europe’s leading betting and gaming operators.

Skills & Requirements

Must-have

  • ITIL Incident and Problem Management
  • Monitoring IT environment and service KPIs
  • Single point of contact for incidents
  • Incident and service request handling
  • Service Level Agreement compliance

Nice-to-have

  • Knowledge of Zabbix and JIRA
  • Hybrid working arrangements
  • Flexible working hours
  • International team cooperation
  • Problem-solving and creativity

Key Requirements

  • Bachelor’s or Master’s degree
  • At least 3 years experience in similar position
  • Knowledge of English language at B2 level or higher

Work Rights

Not specified

Tailored Resume

Cover Letter