Call centre operator, Jalan Bahar

WSH EXPERTS PTE. LTD.

Jalan Bahar, Singapore
Manage feedback on alleged tcasa offences
Respond to hotline and email inquiries
Assign enforcement teams for follow up
The role involves managing feedback received on alleged TCASA offences through specific hotlines and email addresses

Job Summary

  • The role involves managing feedback received on alleged TCASA offences through specific hotlines and email addresses.
  • Candidates will be responsible for responding to feedback and assigning enforcement teams for necessary follow-up actions.
  • The position requires working a 2 days work, 2 days off basis with shifts running from 10:00 AM to 10:00 PM or vice versa.

Matching Summary

Match Score: 75

The role involves managing feedback received on alleged TCASA offences through specific hotlines and email addresses.

Skills & Requirements

Must-have

  • Manage feedback on alleged TCASA offences
  • Respond to hotline and email inquiries
  • Assign enforcement teams for follow up
  • Monitor social media platforms and keywords
  • Compile reports for identified peddlers
  • Work rotating shifts including night hours

Nice-to-have

  • Experience with law enforcement coordination
  • Strong written communication skills
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

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