Manager, Scaled Relationship Management (emea)

intercom Inc

Dublin, Ireland
Base: competitive salary; bonus/equity: equity in ...
On-site
Revenue growth and retention leadership
High-volume account management
Saas or ai industry experience
Intercom is on a mission to help businesses provide incredible customer experiences through advanced AI customer service solutions

Job Summary

  • Intercom is on a mission to help businesses provide incredible customer experiences through advanced AI customer service solutions.
  • The role involves leading a high-performing team focused on driving growth and retention across a broad portfolio of customers in the EMEA region.
  • Employees enjoy competitive salary and equity, comprehensive benefits including health insurance and pension, flexible paid time off, and a hybrid working policy.

Matching Summary

Intercom is on a mission to help businesses provide incredible customer experiences through advanced AI customer service solutions.

Salary

Base: Competitive salary; Bonus/Equity: Equity in fast-growing start-up; Benefits: Health and dental insurance, pension scheme, paid parental leave, flexible PTO

Skills & Requirements

Must-have

  • Revenue growth and retention leadership
  • High-volume account management
  • SaaS or AI industry experience
  • Operational process design
  • Coaching and team development
  • Sales forecasting and metrics
  • Command of the Message and MEDDPICC familiarity

Nice-to-have

  • Passion for AI in customer service
  • Strong business judgment and discretion
  • Adaptability in high-growth environments
  • Excellent executive communication skills
  • Ability to manage competing priorities

Key Requirements

  • 5+ years revenue owning and closing experience
  • 1+ year team management experience
  • Experience in SaaS or AI organizations
  • Familiarity with sales methodologies like MEDDPICC
  • Ability to lead in high-growth, fluid environments

Work Rights

Not specified

Tailored Resume

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