Commercial Banking Contact Center Specialist Ii

KeyCorp

Brooklyn, Ohio, US
Base: $18.75 - $25.00 ph; bonus/equity: not specif...
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2 years customer service experience
High school diploma required
On-site training for five months
** KeyCorp is seeking a Commercial Banking Contact Center Specialist II to provide exceptional client service for business clients in a hybrid work environment. The role involves inbound customer interactions, technical support, and fostering long-term relationships with clients. **

Job Summary

  • This role delivers exceptional client experience through inbound calls and chats while building trust with business clients.
  • Candidates must complete a mandatory five-month on-site training period before transitioning to a fully remote position.
  • The position offers a base hourly rate ranging from $18.75 to $25.00 per hour with eligibility for various benefits.

Matching Summary

Match Score: 75

** KeyCorp is seeking a Commercial Banking Contact Center Specialist II to provide exceptional client service for business clients in a hybrid work environment. The role involves inbound customer interactions, technical support, and fostering long-term relationships with clients. **

Salary

Base: $18.75 - $25.00 per hour; Bonus/Equity: Not specified; Benefits: Eligible for listed benefits

Skills & Requirements

Must-have

  • 2 years customer service experience
  • High school diploma required
  • On-site training for five months
  • Monday through Friday availability
  • Technical troubleshooting skills

Nice-to-have

  • Associate or bachelor's degree preferred
  • Financial services background
  • Fast-paced environment experience
  • Strong storytelling abilities
  • Intellectual curiosity in tech

Key Requirements

  • Minimum 2 years of relevant work experience
  • High school diploma or equivalent
  • Availability for full-time shifts Monday-Friday

Work Rights

Not specified

Tailored Resume

Cover Letter