Customer Service Specialist

Auto Club Enterprises

Edwardsville, IL, United States
Base: $15.24-$20.31 ph; bonus/equity: incentive pr...
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Property and casualty license required
High school ged or equivalent
Moderate data entry proficiency
** Auto Club Enterprises is seeking a Customer Service Specialist in Edwardsville, IL, to provide customer support for insurance products and memberships. The ideal candidate will have a background in customer service and hold a Property and Casualty Insurance License. **

Job Summary

  • This position supports field sales growth and profitability by providing routine and advanced duties to agents and members.
  • Employees are responsible for selling memberships, assisting with insurance products, and resolving member-related problems using independent judgment.
  • The role offers competitive benefits including health coverage, a 401(K) plan with company match, pension, and tuition assistance.

Matching Summary

Match Score: 75

** Auto Club Enterprises is seeking a Customer Service Specialist in Edwardsville, IL, to provide customer support for insurance products and memberships. The ideal candidate will have a background in customer service and hold a Property and Casualty Insurance License. **

Salary

Base: $15.24-$20.31 per hour; Bonus/Equity: Incentive program based on performance; Benefits: Health, dental, vision, 401(K), pension, tuition assistance

Skills & Requirements

Must-have

  • Property and Casualty License required
  • High School GED or equivalent
  • Moderate data entry proficiency
  • Microsoft Word and Excel skills
  • Walk-in and telephone customer service

Nice-to-have

  • Advanced customer service skills
  • Cross-selling opportunities
  • Positive relationship with management
  • Independent judgment on complex transactions

Key Requirements

  • Property and Casualty/Solicitors License required
  • Valid Property and Casualty Insurance License within 1 year
  • High School GED required
  • 1-3 years customer service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter