Customer Service Representative

Chathams Small Animal Hospital

North Chatham, NY, United States
$18 ph; not specified; health + dental insurance, ...
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Greet clients warmly
Answer multi-line phone system
Process payments and refunds
** Chathams Small Animal Hospital is seeking a motivated Customer Service Representative to join their team, focusing on delivering exceptional client experiences in a veterinary setting. The role involves greeting clients, managing communications, and maintaining patient records, requiring strong communication skills and a passion for animals. **

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • Greet clients with warmth and professionalism, in person and over the phone, answer a multi-line phone system and assist clients efficiently.
  • Evening shifts are required and must be available to work Saturdays as needed.

Matching Summary

Match Score: 75

** Chathams Small Animal Hospital is seeking a motivated Customer Service Representative to join their team, focusing on delivering exceptional client experiences in a veterinary setting. The role involves greeting clients, managing communications, and maintaining patient records, requiring strong communication skills and a passion for animals. **

Salary

$18 per hour; Not specified; Health and dental insurance, Paid time off, 401(k) with company matching, Employee discounts for your pets

Skills & Requirements

Must-have

  • Greet clients warmly
  • Answer multi-line phone system
  • Process payments and refunds
  • Maintain patient records
  • Respond to client emails
  • Work evening shifts

Nice-to-have

  • Passion for pets
  • Positive and friendly attitude
  • Team player
  • Comfortable with veterinary terminology

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter