As a Customer Activation Administrator, you will coordinate the end to end implementation of Flare Benefits solutions for our clients and their employees
Job Summary
As a Customer Activation Administrator, you will coordinate the end to end implementation of Flare Benefits solutions for our clients and their employees.
You will be the main point of contact throughout the implementation lifecycle, working with Sales, Customer Success, Product, Technology and Support to design, configure, test and launch solutions that meet client needs.
Flare is a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.
Matching Summary
As a Customer Activation Administrator, you will coordinate the end to end implementation of Flare Benefits solutions for our clients and their employees.
Skills & Requirements
Must-have
B2B environment experience
Implementation lifecycle management
Client needs translation
Cross-functional coordination
Risk and issue management
Salesforce, Workspace, Catche maintenance
Nice-to-have
Growth mindset
Fast-paced environment comfort
Influencing without direct authority
HR or payroll systems exposure
Financial products exposure
Automotive / novated leasing exposure
Key Requirements
Experience in implementation, customer support, or customer experience role
Strong organization skills
High attention to detail
Disciplined documentation, quality, and compliance