Customer Support Representative - Technical Services
BAXTER HEALTHCARE PTY AUS
Leicester, United Kingdom
Fully remote
Remote technical support
Troubleshooting skills
Customer service experience
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life
Job Summary
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life.
As the Technical Customer Support Representative, you will provide after-sales customer service and remote technical support by handling interactions with our customers to resolve any issues they have with our devices within the UKIN region.
Competitive total compensation package, professional development opportunities, and high importance placed on work life balance.
Matching Summary
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life.
Skills & Requirements
Must-have
remote technical support
troubleshooting skills
customer service experience
device connectivity
network design supportability
Nice-to-have
interpersonal skills on different levels
customer-focused management
ability to switch quickly between tasks
identify process improvement opportunities
Key Requirements
Minimum of 2 years of customer service experience
Experience with providing technical support and troubleshooting
Affinity with Information Technologies
Knowledge of one or more software programming languages would be a significant advantage