Patient Service Specialist - Urgent Care

Cleveland Clinic Health System

North Canton, US
Not specified; not specified; not specified
High school diploma or ged required
Two years patient registration experience
Basic math for insurance co-pays
Cleveland Clinic is recognized as one of the top hospitals in the nation with a mission to make great customer service a cornerstone

Job Summary

  • Cleveland Clinic is recognized as one of the top hospitals in the nation with a mission to make great customer service a cornerstone.
  • The Patient Service Specialist role involves providing a comprehensive, proactive, and 'Patients First' experience for patients and visitors.
  • This position serves as a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.

Matching Summary

Cleveland Clinic is recognized as one of the top hospitals in the nation with a mission to make great customer service a cornerstone.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Two years patient registration experience
  • Basic math for insurance co-pays
  • PC window applications knowledge
  • Flexible shift availability including weekends

Nice-to-have

  • Associate's or Bachelor's degree preferred
  • Medical terminology knowledge
  • 30 WPM typing speed
  • MyChart enrollment experience
  • Proactive patient outreach skills

Key Requirements

  • High School Diploma or GED
  • Two years experience in patient registration or scheduling
  • Ability to perform basic math
  • Working knowledge of PC window applications

Work Rights

Not specified

Tailored Resume

Cover Letter