Project Manager I (hybrid-costa Rica)

Comcastadvertising

Costa Rica
Hybrid
Customer service excellence
Service level agreement adherence
Order management and submission
Comcast Advertising is seeking a Project Manager I for its Costa Rica location, focusing on service delivery and customer experience in a hybrid work environment. The ideal candidate will have strong customer service skills, experience in fast-paced roles, and proficiency in communication and relevant tools

Job Summary

  • Drive timely deliverables to the customer in accordance with the Service Level Agreement, while creating an excellent customer experience.
  • You will be responsible for managing all aspects of the service delivery for customers with fewer than 10 locations and a simple product solution.
  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

Matching Summary

Match Score: 85

Comcast Advertising is seeking a Project Manager I for its Costa Rica location, focusing on service delivery and customer experience in a hybrid work environment. The ideal candidate will have strong customer service skills, experience in fast-paced roles, and proficiency in communication and relevant tools.

Skills & Requirements

Must-have

  • Customer Service Excellence
  • Service Level Agreement adherence
  • Order management and submission
  • Data accuracy in order database
  • Customer and Vendor Escalation Management
  • Advanced English Speaker B2+

Nice-to-have

  • Customer advocate
  • Problem-solving skills
  • Fast-paced culture adaptability
  • Telecom/Networking Experience

Key Requirements

  • 5-7 Years Relevant Work Experience
  • High School Diploma / GED
  • Proficient with Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter