Graduation: Designing A Learning Approach For Customer And System Knowledge In A 24/7 Service Desk

Vanderlande UK

Veghel, Netherlands
Understanding service desk processes
Strong analytical skills
Proactive mindset
The service desk engineers are in direct contact with the customer in case of incidents

Job Summary

  • The service desk engineers are in direct contact with the customer in case of incidents.
  • You’ll join operations and regular stand-ups, contributing to real use cases.
  • The department consists of 150 employees working in Australia, Germany, and Veghel.

Matching Summary

The service desk engineers are in direct contact with the customer in case of incidents.

Skills & Requirements

Must-have

  • Understanding service desk processes
  • Strong analytical skills
  • Proactive mindset

Nice-to-have

  • Curious about logistics
  • Clear and confident communicator
  • Ability to work in teams

Key Requirements

  • Enrolled in Dutch Education System
  • Resident of The Netherlands

Work Rights

Mandatory enrolment to a Dutch Education System

Tailored Resume

Cover Letter