Manager Delivery Optimisation

CBA (Commonwealth Bank)

Sydney, New South Wales, Australia
Process and workflow design capability
Automation and ai-enabled solutions
Power apps, power automate, power bi
Lead the improvement, redesign, and scaling of enterprise processes through automation within the Institutional Lending and Transactional Banking operations team

Job Summary

  • Lead the improvement, redesign, and scaling of enterprise processes through automation within the Institutional Lending and Transactional Banking operations team.
  • Drive the design and delivery of workflow and automation solutions, partnering with delivery teams to leverage platforms such as Power Apps, Power Automate, and related technologies.
  • Engage and align stakeholders across business and technical teams, acting as a bridge between them and managing vendors and cross-functional partners to deliver agreed outcomes.

Matching Summary

Lead the improvement, redesign, and scaling of enterprise processes through automation within the Institutional Lending and Transactional Banking operations team.

Skills & Requirements

Must-have

  • Process and workflow design capability
  • Automation and AI-enabled solutions
  • Power Apps, Power Automate, Power BI
  • SQL analytical skills
  • Stakeholder management and communication

Nice-to-have

  • Experience with emerging AI solutions
  • Data-led process enablement
  • Balancing strategic thinking with execution
  • Diverse workforce commitment

Key Requirements

  • Demonstrated experience in process improvement and automation
  • Advanced SQL analytical skills
  • Hands-on experience with Microsoft Power Apps
  • Hands-on experience with Microsoft Power Automate
  • Hands-on experience with Power BI or Tableau
  • Experience designing and implementing AI agents and AI-driven workflow (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter