Specialist - Renewals

Midis Group

Nicosia, CY
On-site
Maintain updated database
Effective internal relationships
Customer contract retention
The Specialist - Renewals is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration

Job Summary

  • The Specialist - Renewals is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration.
  • Build and maintain strong customer relationships, address concerns and successfully retain existing client contracts.
  • Identify customers’ needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly.

Matching Summary

The Specialist - Renewals is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration.

Skills & Requirements

Must-have

  • maintain updated database
  • effective internal relationships
  • customer contract retention
  • renewal process management

Nice-to-have

  • proactive customer engagement
  • identify customer needs
  • streamline customer experience

Key Requirements

  • 4-5 years relevant experience
  • Bachelor's degree in Business Administration

Work Rights

Not specified

Tailored Resume

Cover Letter