Technical Customer Service Admin

Solenis Australia Pty Limited

Service requests management
Sap master data maintenance
Debit memo requests processing
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data

Job Summary

  • The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data.
  • Key responsibilities include processing emergency service requests, managing debit memo requests for accurate invoicing, and handling third-party purchase orders.
  • Solenis offers competitive compensation, comprehensive benefits including meal vouchers, life insurance, private medical care, and opportunities for professional growth.

Matching Summary

The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data.

Skills & Requirements

Must-have

  • Service Requests Management
  • SAP Master Data Maintenance
  • Debit Memo Requests Processing
  • Third-Party Purchase Orders
  • MS Office, SAP, Salesforce proficiency

Nice-to-have

  • Customer-Centric Mindset
  • Strong Interpersonal Skills
  • Adaptable and Prioritizes Effectively
  • Problem-Solving within Procedures
  • Service-Oriented Attitude

Key Requirements

  • Minimum 2 years administrative experience
  • Fluent in French and English
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter