Technical Services Engineer Iii

Impact

Columbus, United States
$80,000 - $100,000 py; 5% variable annual bonus + ...
On-site
Saas platform integration
Troubleshoot complex technical issues
Web technologies (html, css, javascript, sql, apis)
Support clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support

Job Summary

  • Support clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support.
  • Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication.
  • At impact.com, we believe that when you’re happy and fulfilled, you do your best work.

Matching Summary

Support clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support.

Salary

$80,000 - $100,000 per year; 5% variable annual bonus and RSU grant; Medical, Dental, Vision, 401k, PTO, wellness benefits

Skills & Requirements

Must-have

  • SaaS platform integration
  • Troubleshoot complex technical issues
  • Web technologies (HTML, CSS, JavaScript, SQL, APIs)
  • Analyze logs and data
  • Client-facing technical support

Nice-to-have

  • Affiliate marketing ecosystem knowledge
  • Continuous learning and process improvement
  • Calm, constructive, customer-centric approach

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • Experience in a tech-focused role
  • Experience with web technologies
  • Ability to analyze logs and data
  • Excellent problem-solving skills

Work Rights

Not specified

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