Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $39,930.00; bonus/equity: not specified; ben...
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Customer service for students and parents
Financial aid application processes
Review financial aid paperwork
** The University of Arkansas is seeking a Financial Aid Professional I to provide customer service and support related to financial aid and scholarship applications. The role involves assisting students and parents, managing financial aid inquiries, and reviewing scholarship applications. **

Job Summary

  • The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes.
  • This position assists in the call center as necessary, prepares electronic files for weekly meetings, and maintains the general financial aid email account, responding in a timely and courteous manner.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Financial Aid Professional I to provide customer service and support related to financial aid and scholarship applications. The role involves assisting students and parents, managing financial aid inquiries, and reviewing scholarship applications. **

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service for students and parents
  • Financial aid application processes
  • Review financial aid paperwork
  • Maintain financial aid email account
  • Word processing, email, spreadsheets

Nice-to-have

  • Positive work environment
  • Healthy work-life balance
  • Creative and innovative culture

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Experience in higher education
  • Professional office customer service experience
  • Legal authority to work in the US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter