Base: $39,930.00; bonus/equity: not specified; ben...
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Customer service for students and parents
Financial aid application processes
Review financial aid paperwork
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The University of Arkansas is seeking a Financial Aid Professional I to provide customer service and support related to financial aid and scholarship applications. The role involves assisting students and parents, managing financial aid inquiries, and reviewing scholarship applications.
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Job Summary
The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes.
This position assists in the call center as necessary, prepares electronic files for weekly meetings, and maintains the general financial aid email account, responding in a timely and courteous manner.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
Match Score: 75
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The University of Arkansas is seeking a Financial Aid Professional I to provide customer service and support related to financial aid and scholarship applications. The role involves assisting students and parents, managing financial aid inquiries, and reviewing scholarship applications.
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Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Customer service for students and parents
Financial aid application processes
Review financial aid paperwork
Maintain financial aid email account
Word processing, email, spreadsheets
Nice-to-have
Positive work environment
Healthy work-life balance
Creative and innovative culture
Key Requirements
Associate's degree required
Bachelor's degree preferred
Experience in higher education
Professional office customer service experience
Legal authority to work in the US
Work Rights
Must have proof of legal authority to work in the United States