Integration Support Specialist

Candescent

Bangalore, IN, United States
Tier 2 support
Api troubleshooting
Developer hub support
Provide Tier 2 support for Fintech partners and clients using Candescent's Developer Hub and APIs

Job Summary

  • Provide Tier 2 support for Fintech partners and clients using Candescent's Developer Hub and APIs.
  • Troubleshoot API-related issues and assist with onboarding new Developer Hub users.
  • Collaborate with Integration Engineers to stay up to date on connectivity technologies and best practices.

Matching Summary

Provide Tier 2 support for Fintech partners and clients using Candescent's Developer Hub and APIs.

Skills & Requirements

Must-have

  • Tier 2 support
  • API troubleshooting
  • Developer Hub support
  • issue resolution
  • SLA adherence

Nice-to-have

  • client-first mindset
  • fast-paced environment
  • performance-driven team
  • values-led team
  • eagerness to learn

Key Requirements

  • Bachelor's degree in Computer Science or equivalent
  • Familiarity with RESTful APIs
  • Basic troubleshooting techniques
  • Strong problem-solving skills
  • Ability to manage multiple requests

Work Rights

Not specified

Tailored Resume

Cover Letter