Customer Service Coordinator

The University of Texas at Austin

Austin, Texas, US
$48,000 py
On-site
Excellent customer service skills
Supervise student workers
Front desk coordination
Supervise the front desk student workers of International Student and Scholar Services (ISSS) and Texas Global, ensuring the highest level of customer service is delivered

Job Summary

  • Supervise the front desk student workers of International Student and Scholar Services (ISSS) and Texas Global, ensuring the highest level of customer service is delivered.
  • Coordinate all aspects of front desk activities and operations for Texas Global, managing a team of 6-8 student workers and serving as liaison among Texas Global units.
  • UT Austin provides an outstanding benefits package including competitive health benefits, generous paid time off, and a defined benefit retirement plan.

Matching Summary

Supervise the front desk student workers of International Student and Scholar Services (ISSS) and Texas Global, ensuring the highest level of customer service is delivered.

Salary

$48,000

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Supervise student workers
  • Front desk coordination
  • Administrative support
  • Intercultural programming support

Nice-to-have

  • Experience living or studying abroad
  • Proficiency in a foreign language

Key Requirements

  • Bachelor's degree and one year of administrative experience
  • Demonstrated proficiency in fast-paced environment
  • Strong organizational and record-keeping skills
  • Experience planning and organizing multiple projects
  • Effective verbal and written communication skills
  • Experience delegating and supervising others
  • Adaptability with various office platforms

Work Rights

Not specified

Tailored Resume

Cover Letter