Customer Care And Sales Advisor 1

Sparklight

Base: $14.25-$15.75 ph; bonus/equity: not specifie...
Fully remote
High school diploma or ged required
Strong active listening skills needed
Ability to handle high-pressure situations
This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs

Job Summary

  • This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs.
  • Employees will handle complex situations including resolving issues, retaining customers considering disconnecting, and matching needs with the right products.
  • The company offers excellent benefits including health coverage from day one, a 401(k) with 100% company match, and tuition reimbursement up to $5,250.

Matching Summary

This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs.

Salary

Base: $14.25-$15.75 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision from day one; 401(k) with 100% match up to 5%; PTO; Tuition reimbursement up to $5,250

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Strong active listening skills needed
  • Ability to handle high-pressure situations

Nice-to-have

  • Demonstrated patience and professionalism
  • Empathetic communication style
  • Team-oriented collaborative environment

Key Requirements

  • High School Diploma or GED
  • Working knowledge of Cable One products

Work Rights

Not specified

Tailored Resume

Cover Letter