Branch Concierge - Strathfield

CommBank

Strathfield, Australia
Part-time onsite
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
CommBank is seeking a Branch Concierge for their Strathfield location, responsible for delivering exceptional customer service to enhance the banking experience. The role requires strong communication skills and a customer-focused approach, with a part-time schedule of 11.5 hours per week

Job Summary

  • As the public face of CommBank, you will greet customers and guide them to the appropriate channels for their enquiries.
  • You will build personal connections with customers through meaningful conversations and educate them on digital banking options.
  • The role requires maintaining an efficient branch environment while ensuring high levels of customer satisfaction.

Matching Summary

Match Score: 85

CommBank is seeking a Branch Concierge for their Strathfield location, responsible for delivering exceptional customer service to enhance the banking experience. The role requires strong communication skills and a customer-focused approach, with a part-time schedule of 11.5 hours per week.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Nice-to-have

  • Experience in Financial Services or Hospitality
  • Genuine interest in financial wellbeing
  • Approachable and professional demeanour

Key Requirements

  • Available for Part Time Roster (11.5 hours per week)
  • Thursday and Friday availability required
  • Background in Customer Service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter