Dacs Junior Product Adoption Consultant

Caterpillar UK

Onsite (5 days a week)
Ecommerce expertise in pcc and cat central
Driving active online customer adoption
Monitoring aoc and ecommerce stu metrics
Caterpillar UK is seeking a Junior Product Adoption Consultant for its DACS Division, focusing on enhancing eCommerce adoption and customer engagement. The role involves providing hands-on support, monitoring performance metrics, and collaborating with stakeholders to improve the digital customer journey

Job Summary

  • The role supports go-to-market initiatives as a subject matter expert in eCommerce to drive online adoption.
  • Candidates will provide hands-on expertise to customers and dealers through onboarding, enablement, and training initiatives.
  • This position requires working onsite five days a week with up to 40% travel within the EAME region.

Matching Summary

Match Score: 75

Caterpillar UK is seeking a Junior Product Adoption Consultant for its DACS Division, focusing on enhancing eCommerce adoption and customer engagement. The role involves providing hands-on support, monitoring performance metrics, and collaborating with stakeholders to improve the digital customer journey.

Skills & Requirements

Must-have

  • eCommerce expertise in PCC and CAT Central
  • driving Active Online Customer adoption
  • monitoring AOC and eCommerce STU metrics
  • dealer compliance with Global Dealer Standards
  • voice of customer and dealer feedback gathering

Nice-to-have

  • value selling mindset for business outcomes
  • strong relationship management skills
  • critical thinking for decision making
  • effective communication across audiences
  • customer focus on exceptional value delivery

Key Requirements

  • Valid Swiss work permit or Swiss/EU-25/EFTA citizenship required
  • Fixed-term contract until December 2027
  • No relocation support or visa sponsorship available

Work Rights

Must have valid Swiss work permit or Swiss/EU-25/EFTA citizenship

Tailored Resume

Cover Letter