Collector I

Baierl Acura

Base: $21ph; bonus/equity: $1ph bilingual differen...
**
Outbound collection attempts by phone mail email
Process inbound collection inquiries
Review accounts for extensions deferments due date changes
** Baierl Acura is seeking a Collector I to manage delinquent accounts, ensuring quality customer service while negotiating repayment terms. The role requires effective communication skills, attention to detail, and some knowledge of collections practices. **

Job Summary

  • The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts 1-60 days past due.
  • Employees must demonstrate professionalism, discretion, and good judgment in all interactions to ensure timely resolution of customer discrepancies and disputes.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 75

** Baierl Acura is seeking a Collector I to manage delinquent accounts, ensuring quality customer service while negotiating repayment terms. The role requires effective communication skills, attention to detail, and some knowledge of collections practices. **

Salary

Base: $21/hour; Bonus/Equity: $1/hour bilingual differential; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process inbound collection inquiries
  • Review accounts for extensions deferments due date changes
  • Follow up on customer insurance coverage
  • Meet call volume and account action requirements

Nice-to-have

  • Previous collections experience preferred
  • Ability to multitask while typing
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • PC skills including MS Office

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Basic knowledge of installment loans and consumer collections regulations
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter