Retail Customer Service Leader

DICK'S Sporting Goods

Oxmoor, KY, US
Onsite
Flexible availability including nights weekends holidays
Ability to lift up to 35 lbs items repetitively
Experience standing walking for extended periods
DICK'S Sporting Goods is seeking a Retail Customer Service Leader for their Oxmoor, KY location. This role involves leading a team to deliver exceptional customer service while upholding brand standards and fostering a positive store culture

Job Summary

  • The Lead is the in-store expert responsible for executing brand standards and delivering exceptional customer service.
  • This role requires leading by example, coaching teammates on company procedures, and building a people-first culture.
  • The position involves planning workforce assignments 30 days out while ensuring safety and loss prevention protocols are followed.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Leader for their Oxmoor, KY location. This role involves leading a team to deliver exceptional customer service while upholding brand standards and fostering a positive store culture.

Skills & Requirements

Must-have

  • Flexible availability including nights weekends holidays
  • Ability to lift up to 35 lbs items repetitively
  • Experience standing walking for extended periods

Nice-to-have

  • Prior retail sales experience preferred
  • Empathic and collaborative leadership style
  • Inclusive team building culture

Key Requirements

  • Flexible availability for nights weekends and holidays
  • Physical ability to stand walk and lift 15-35 lbs
  • Prior retail or customer-focused experience preferred

Work Rights

Not specified

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