Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes
Job Summary
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
JLL empowers you to shape a brighter way, combining world-class services, advisory, and technology for our clients, and is committed to hiring the best, most talented people and empowering them to thrive.
Matching Summary
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
Skills & Requirements
Must-have
PeopleSoft 9.2 Financial Management
production support methodologies
system monitoring
incident management
SQL and PSQuery experience
financial close processes
month-end support
Nice-to-have
process automation tools
emerging technologies
GenAI applications
predictive analytics
proactive monitoring solutions
mentoring technical teams
Key Requirements
3-5 years supporting PeopleSoft Financial Management 9.2
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field