Branch Concierge - Mornington

CBA (Commonwealth Bank)

Mornington, Australia
30 hours per week: monday - friday 9:30 am - 4 pm
30 hours per week availability
Monday to friday 9.30am-4pm roster
Exceptional customer service track record
The Commonwealth Bank (CBA) is seeking a Branch Concierge for their Mornington location, responsible for delivering exceptional customer service and serving as the first point of contact for customers. The role involves greeting customers, understanding their inquiries, and guiding them effectively through digital banking options, with a focus on improving customer experiences

Job Summary

  • As the public face of CommBank, you will be the first person customers speak with to assist them.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively.

Matching Summary

Match Score: 85

The Commonwealth Bank (CBA) is seeking a Branch Concierge for their Mornington location, responsible for delivering exceptional customer service and serving as the first point of contact for customers. The role involves greeting customers, understanding their inquiries, and guiding them effectively through digital banking options, with a focus on improving customer experiences.

Skills & Requirements

Must-have

  • 30 hours per week availability
  • Monday to Friday 9.30am-4pm roster
  • Exceptional customer service track record

Nice-to-have

  • Experience in Financial Services or Hospitality
  • Genuine interest in financial wellbeing
  • Ability to build personal connections

Key Requirements

  • Proven track record in Customer Service
  • Excellent communication skills
  • Professional presence for managing expectations

Work Rights

Not specified

Tailored Resume

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