Patient Service Representative - Pulmonary

Intermountain Health

St George, Utah, US
$17.86 - $23.22; not specified; not specified ph
Professional etiquette and communication
Resolving patient needs
Computer literacy
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • Intermountain Health provides a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.

Salary

$17.86 - $23.22; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service excellence
  • Proactive patient engagement

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter