Review, assess and approve shield claims within service turnaround time, ensuring accuracy and compliance to internal policy and regulatory requirements
Job Summary
Review, assess and approve shield claims within service turnaround time, ensuring accuracy and compliance to internal policy and regulatory requirements.
Attend to claims investigations, service recovery, enquiries, and medical clarifications with hospitals and clinics.
Provides quality customer service including interacting with customers, answering enquiries, and effectively handling complaints.
Matching Summary
Review, assess and approve shield claims within service turnaround time, ensuring accuracy and compliance to internal policy and regulatory requirements.
Skills & Requirements
Must-have
Review, assess and approve shield claims
Ensure accuracy and compliance
Attend to claims investigations
Provide quality customer service
Nice-to-have
Partners for every life
Protectors for every future
Connect, Grow, and Succeed
Key Requirements
Familiarity with human anatomy, general diseases and disease management