Customer Asset Management (cam) Escalations Analyst I (hybrid - Getzville, Ny)

M&T Bank

Getzville, NY, United States
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
Hybrid
Customer service experience
Strong verbal and written communication skills
Proficient with personal computers
This position functions as team coordinator/intake specialist

Job Summary

  • This position functions as team coordinator/intake specialist.
  • The incumbent will investigate and resolve customer correspondences.
  • M&T Bank promotes an environment that supports belonging.

Matching Summary

This position functions as team coordinator/intake specialist.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Strong verbal and written communication skills
  • Proficient with personal computers

Nice-to-have

  • Ability to empathize with customers
  • Knowledge of Bank products and services
  • Strong problem solving skills

Key Requirements

  • 4 years higher education and/or work experience
  • Minimum of 2 years customer service experience
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter