Reservations Coordinator - Booker Winery

Booker Vineyard & Winery

Paso Robles, California, US
Base: $22.56 - $34.56; bonus/equity: not specified...
On-site
Exceptional visitor experience
World-class customer service
Track online bookings
Booker Vineyard & Winery is seeking a Reservations Coordinator to join their team in Paso Robles, California. The position involves managing visitor bookings, providing exceptional customer service, and supporting events at their state-of-the-art visitor center

Job Summary

  • The Reservations Coordinator supports the Visitor Center & Events team in delivering exceptional visitor experience and world-class customer service to guests at Booker Winery.
  • The Reservations Coordinator actively works to ensure guest satisfaction, models exemplary customer service techniques and helps to manage costs and resources whenever possible.
  • The goal is to provide best in class experiences to all clients that highlight our brand and our mission.

Matching Summary

Match Score: 85

Booker Vineyard & Winery is seeking a Reservations Coordinator to join their team in Paso Robles, California. The position involves managing visitor bookings, providing exceptional customer service, and supporting events at their state-of-the-art visitor center.

Salary

Base: $22.56 - $34.56; Bonus/Equity: Not specified; Benefits: Paid time off, medical/dental/vision insurance, 401(k)

Skills & Requirements

Must-have

  • Exceptional visitor experience
  • World-class customer service
  • Track online bookings
  • Handle phone and email inquiries
  • Onsite guest support
  • Maintain knowledge of sales payment protocol

Nice-to-have

  • Develop enthusiasm for wines
  • Assist with wine purchases
  • Partner with hospitality staff
  • Open and friendly manner

Key Requirements

  • High School Diploma, GED, or equivalent experience
  • 1-3 years of experience in a high-volume, luxury retail, restaurant, or hospitality environment
  • Prior knowledge of reservation software
  • Must be at least 21 years of age
  • Must be able to work extended hours including evenings, weekends, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter