Customer Banking Specialist - Deloraine (24 Hours/week)

COMMONWEALTH BANK OF AUSTRALIA

Deloraine, Tasmania, Australia
On-site
Deliver seamless banking experience
Build personal connection with customers
Respond to transactional needs
The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Deloraine branch, requiring 24 hours of work per week. The role focuses on providing exceptional customer service, assisting with banking transactions, and promoting financial wellness through personalized interactions

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
  • In this role, you will work collaboratively to deliver outstanding outcomes for every customer, identifying their needs and referring them to the right specialists.
  • You will build rapport, help customers use technology, complete financial health checks, and process applications for loans and credit cards.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Deloraine branch, requiring 24 hours of work per week. The role focuses on providing exceptional customer service, assisting with banking transactions, and promoting financial wellness through personalized interactions.

Skills & Requirements

Must-have

  • Deliver seamless banking experience
  • Build personal connection with customers
  • Respond to transactional needs
  • Adhere to Bank's processes
  • Capture customer feedback

Nice-to-have

  • Passion for service excellence
  • Work independently and refer specialists
  • See the big picture for customers
  • Participate in community events

Key Requirements

  • Ability to ask right questions and find solutions
  • Act with integrity and customer focus
  • Comfortable working in a busy retail environment

Work Rights

Not specified

Tailored Resume

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