F&a Admin Assistant Ii

UPS

Uk/ie inbound billing call handling
Cec salesforce application usage
Billing process accuracy and audits
The Co-Ordinator is responsible for executing daily, weekly, and monthly tasks within agreed deadlines while coordinating with offshore teams

Job Summary

  • The Co-Ordinator is responsible for executing daily, weekly, and monthly tasks within agreed deadlines while coordinating with offshore teams.
  • This role involves handling UK/IE inbound calls related to billing queries and providing exceptional customer care services.
  • Candidates must utilize the CEC Salesforce application to manage customer interactions and ensure compliance through detailed billing audits.

Matching Summary

The Co-Ordinator is responsible for executing daily, weekly, and monthly tasks within agreed deadlines while coordinating with offshore teams.

Skills & Requirements

Must-have

  • UK/IE inbound billing call handling
  • CEC Salesforce application usage
  • billing process accuracy and audits
  • invoice adjustment processing
  • shipping information research

Nice-to-have

  • Europe billing experience preferred
  • strong analytical problem-solving skills
  • proactive internal and external follow-up
  • excellent verbal and written communication
  • self-driven with high attention to detail

Key Requirements

  • Excellent typing speed for data entry
  • Advanced reasoning and research skills
  • Knowledge of MS Office software

Work Rights

Not specified

Tailored Resume

Cover Letter