Spécialiste, Opérations Commerciales / Commercial Operations Specialist

Mericalherbs

Kirkland, Canada
Hybrid
Sell-in/sell-out data monitoring
Customer activity monitoring
Service cloud customer request management
Monitors trade activities such as sell-in/sell-out data, estimated inventory levels, and maintains tracking logs to ensure commercial agreements are respected and anomalies are recognized and escalated

Job Summary

  • Monitors trade activities such as sell-in/sell-out data, estimated inventory levels, and maintains tracking logs to ensure commercial agreements are respected and anomalies are recognized and escalated.
  • Acts as the Country Lead for the Service Cloud customer request management system for Canada, representing the Canadian Commercial Trade operations perspective with cross-functional stakeholders.
  • Identifies continuous improvement opportunities across processes and systems, demonstrating expertise in optimization and data analytics with ability to design improvements and coordinate implementation.

Matching Summary

Monitors trade activities such as sell-in/sell-out data, estimated inventory levels, and maintains tracking logs to ensure commercial agreements are respected and anomalies are recognized and escalated.

Skills & Requirements

Must-have

  • Sell-in/sell-out data monitoring
  • Customer activity monitoring
  • Service Cloud customer request management
  • Customer-facing content management
  • EDI customer onboarding
  • Operational KPI monitoring

Nice-to-have

  • Innovative health solutions
  • Leading-edge science
  • Saving and improving lives
  • Respectfully challenge thinking
  • Inclusive and diverse workplace

Key Requirements

  • University degree preferred or equivalent experience
  • 2+ years of professional experience
  • Pharmaceutical industry experience strongly preferred
  • Fluency in French required
  • Strong analytical skills
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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