This role is critical in ensuring the smooth running of the property, providing support to the Night Manager, and maintaining the highest standards of guest service and safety
Job Summary
This role is critical in ensuring the smooth running of the property, providing support to the Night Manager, and maintaining the highest standards of guest service and safety.
Key responsibilities include acting as the primary contact for guests, monitoring security and safety procedures, and completing nightly reports and audits.
We offer worldwide accommodation and food and beverage discounts, a creative and supportive team environment, and career growth opportunities across our wider hospitality group.
Matching Summary
This role is critical in ensuring the smooth running of the property, providing support to the Night Manager, and maintaining the highest standards of guest service and safety.
Skills & Requirements
Must-have
Guest request handling
Security and safety monitoring
Nightly reporting and audits
Support for night team
Nice-to-have
Passion for memorable guest experiences
Creative and energetic team environment
Inclusivity and diversity celebration
Key Requirements
Previous Night Auditor or Front Office Supervisor experience