Director B2b Lead Mgmt & Cdp Marketing Operations

Staples Business

Framingham, MA, US
B2b lead management process
Marketing email operations
Customer data platform (cdp) utilization
This role will improve the efficiency and effectiveness of our lead management & targeted marketing efforts by leveraging technology, data, and B2B Marketing best practices

Job Summary

  • This role will improve the efficiency and effectiveness of our lead management & targeted marketing efforts by leveraging technology, data, and B2B Marketing best practices.
  • Own the optimization of our lead management workflows – routing, tracking, reporting, and enabling sales teams to convert pipeline more effectively.
  • Build and develop a high-performing marketing operations team, cultivating technical excellence, strategic thinking, and a culture of innovation that scales with business growth.

Matching Summary

This role will improve the efficiency and effectiveness of our lead management & targeted marketing efforts by leveraging technology, data, and B2B Marketing best practices.

Skills & Requirements

Must-have

  • B2B lead management process
  • marketing email operations
  • Customer Data Platform (CDP) utilization
  • data-driven multi-touch campaigns
  • lead scoring and routing models
  • marketing technology platforms

Nice-to-have

  • continuous improvement mindset
  • AI utilization
  • third party data partners
  • executive level reporting
  • culture of innovation

Key Requirements

  • 10+ years of experience in B2B marketing
  • 3+ years in marketing operations leadership
  • Bachelor’s Degree in Marketing, Business, or related field OR equivalent work experience
  • Expertise in marketing technology platforms
  • Experience with lead scoring, qualification, routing, and attribution models
  • Knowledge of data privacy regulations

Work Rights

Not specified

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