Director Of Implementation And Technical Account Management
Jobgether
Germany, Germany
On-site
Shape and scale global technical support
Lead a high-performing team
Define strategy and set objectives
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products
Job Summary
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.
You will lead a high-performing team, defining strategy, setting objectives, and establishing key metrics to drive operational excellence.
This role blends hands-on technical guidance with strategic decision-making, including customer advocacy, product integration oversight, and collaboration with engineering and product teams.
Matching Summary
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.
Skills & Requirements
Must-have
Shape and scale global technical support
Lead a high-performing team
Define strategy and set objectives
Drive operational excellence
Build strong client relationships
Provide technical direction
Nice-to-have
Customer advocacy
Proactive, results-driven leader
Balance global strategy with localized execution
Key Requirements
Leadership experience in implementation and technical account management