It Service Standards Specialist

Avantor

Base: $86,000.00 - $138,000.00; bonus/equity: not ...
Proficiency in itsm tools like servicenow or jira
Extensive knowledge of it change management best practices
Experience with configuration management and cmdb management
The role plays a key part in executing and overseeing IT Service Management toolsets within the Government services organization

Job Summary

  • The role plays a key part in executing and overseeing IT Service Management toolsets within the Government services organization.
  • Employees will enjoy a wide variety of self-directed work within a supportive team environment at Avantor.
  • The company offers comprehensive benefits including medical, dental, vision, 401(k) match, and 6 weeks of paid parental leave.

Matching Summary

The role plays a key part in executing and overseeing IT Service Management toolsets within the Government services organization.

Salary

Base: $86,000.00 - $138,000.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), PTO, parental leave

Skills & Requirements

Must-have

  • Proficiency in ITSM tools like ServiceNow or Jira
  • Extensive knowledge of IT Change Management best practices
  • Experience with Configuration Management and CMDB management
  • Ability to manage Change Approver Board meetings
  • Advanced proficiency in Microsoft Office and Visio

Nice-to-have

  • Strong multitasking and organizational skills
  • Capability to mentor and onboard new team members
  • Commitment to staying current on ITSM innovations
  • Experience identifying automation opportunities

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • ITIL 4 Foundation certification required
  • Higher-level ITIL certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter