Customer Care Specialist (Baggage Services)

JJ CONSULTING SERVICES

Singapore, Singapore
Attend to passengers at arrival claims
Raise reports of mishandled bags
Trace mishandled baggage status
The role involves attending to passengers regarding mishandled and damaged baggage at arrival claims

Job Summary

  • The role involves attending to passengers regarding mishandled and damaged baggage at arrival claims.
  • Candidates must be able to raise reports according to various airline requirements and trace baggage status.
  • The position requires a people-first attitude and comfort with shift work in an airport environment.

Matching Summary

Match Score: 75

The role involves attending to passengers regarding mishandled and damaged baggage at arrival claims.

Skills & Requirements

Must-have

  • Attend to passengers at arrival claims
  • Raise reports of mishandled bags
  • Trace mishandled baggage status
  • Answer hotline calls on baggage matters

Nice-to-have

  • Professionalism and patience
  • People-first attitude
  • Comfortable with shift work

Key Requirements

  • 4 GCE 'N' level credits or 3 GCE 'O' level passes
  • Professionalism and patience required
  • Availability for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter