Base: $93,600 - $158,400 usd; bonus/equity: not sp...
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Practical understanding of git and branching strategies
Working knowledge of ci/cd and devsecops practices
Experience defining business outcomes and success plans
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GitLab is seeking a Customer Success Architect to help their key customers align the GitLab DevSecOps platform with business goals, ensuring successful adoption and customer satisfaction. The role involves working closely with clients post-sale, providing hands-on technical enablement and strategic engagement, while fostering strong relationships across multiple teams within GitLab.
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Job Summary
This role involves partnering with customers to translate pre-sales command plans into actionable success objectives for the GitLab DevSecOps platform.
The team operates in an all-remote, asynchronous environment focused on driving adoption, utilization, and maturity across strategic accounts.
GitLab embraces AI as a core productivity multiplier, expecting all team members to incorporate it into their daily workflows.
Matching Summary
Match Score: 75
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GitLab is seeking a Customer Success Architect to help their key customers align the GitLab DevSecOps platform with business goals, ensuring successful adoption and customer satisfaction. The role involves working closely with clients post-sale, providing hands-on technical enablement and strategic engagement, while fostering strong relationships across multiple teams within GitLab.
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Salary
Base: $93,600 - $158,400 USD; Bonus/Equity: Not specified; Benefits: Health, finances, and well-being benefits included
Skills & Requirements
Must-have
Practical understanding of Git and branching strategies
Working knowledge of CI/CD and DevSecOps practices
Experience defining business outcomes and success plans
Background in post-sales customer success or professional services
Nice-to-have
Strong communication and presentation skills
Ability to manage technical escalations effectively