It Service Manager Til Semler It

Semler IT AS

Brøndby, DK
On-site
Incident and change management
Cross-team coordination dev/ops/business
Itil v4 mindset
You will be the bridge between development, operations, and vendors ensuring stability and pace across key platforms

Job Summary

  • You will be the bridge between development, operations, and vendors ensuring stability and pace across key platforms.
  • The role involves driving incidents and changes with a focus on joint planning, clear communication, and operational readiness.
  • Semler IT offers a strong professional environment with modern technologies, flexible working conditions, and a culture emphasizing collaboration and continuous improvement.

Matching Summary

You will be the bridge between development, operations, and vendors ensuring stability and pace across key platforms.

Skills & Requirements

Must-have

  • Incident and Change Management
  • Cross-team coordination Dev/Ops/Business
  • ITIL v4 mindset
  • Major Incident coordination
  • Operational readiness
  • Root cause analysis facilitation

Nice-to-have

  • Service management tools experience
  • Interest in automation and standardization
  • Strong facilitation and coordination skills
  • Calm and structured under pressure
  • Clear communication with IT and business
  • Agile/DevOps collaboration

Key Requirements

  • Experience with Incident, Major Incident, Problem and Change Management
  • Coordination across Dev/Ops/Vendors/Business teams
  • Knowledge of ITIL v4 or equivalent mindset
  • Experience with Agile/DevOps delivery
  • Service management tool experience preferred

Work Rights

Not specified

Tailored Resume

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