Member Services Assistant

University of Richmond Weinstein Recreation Center

Richmond, Virginia, USA
Base: $15.00 ph; bonus/equity: not specified; bene...
Part-time, in-person (less than 20 hours per week)
Excellent customer service
Enforce eligibility policies
Fusion software system
The University of Richmond Weinstein Recreation Center is seeking a Member Services Assistant to provide exceptional customer service and support to members during summer shifts. Responsibilities include member registration, equipment distribution, and maintaining facility operations, with a focus on inclusivity and adherence to policies

Job Summary

  • Assistants are responsible for Weinstein Center Member Services operations during assigned shifts, providing excellent customer service and information to all members.
  • Specific duties include greeting visitors, providing program information, enrolling members in the Fusion system, distributing equipment, and managing locker assignments.
  • The role requires excellent customer service skills, dependability, a flexible schedule, and adherence to all Recreation employee guidelines and emergency procedures.

Matching Summary

Match Score: 75

The University of Richmond Weinstein Recreation Center is seeking a Member Services Assistant to provide exceptional customer service and support to members during summer shifts. Responsibilities include member registration, equipment distribution, and maintaining facility operations, with a focus on inclusivity and adherence to policies.

Salary

Base: $15.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • excellent customer service
  • enforce eligibility policies
  • Fusion software system
  • daily court reservations
  • guest fee transactions

Nice-to-have

  • welcoming and inclusive environment
  • work effectively with diverse backgrounds
  • first responder in emergency

Key Requirements

  • Prior experience with cash handling preferred
  • Ability to read, interpret, and enforce policies
  • Dependable and able to work a flexible schedule
  • Current CPR/AED certification required within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter