Pharmacy Technician - Specialty

Rightway Healthcare

Remote, US
Base: $22 - 23ph; bonus/equity: not specified; ben...
Remote
Active certified pharmacy technician (cpht) license
1-2 years specialty pharmacy or pbm experience
Strong written and verbal communication skills
Rightway Healthcare is seeking a Specialty Pharmacy Technician to support its Clinical Operations team in delivering exceptional pharmacy services to members. The role requires strong communication skills and a commitment to customer service, with a focus on engaging with specialty members

Job Summary

  • The role supports the company's mission to make drugs more affordable by designing a new-to-the-world PBM model based on fairness and transparency.
  • Technicians serve as direct contacts for members regarding specialty benefit information, prior authorizations, and medication navigation via phone, chat, and email.
  • The position requires collaborating with clinical pharmacists to ensure patient satisfaction, coordinate refills, and enroll members in assistance programs.

Matching Summary

Match Score: 85

Rightway Healthcare is seeking a Specialty Pharmacy Technician to support its Clinical Operations team in delivering exceptional pharmacy services to members. The role requires strong communication skills and a commitment to customer service, with a focus on engaging with specialty members.

Salary

Base: $22 - 23/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Active Certified Pharmacy Technician (CPhT) license
  • 1-2 years specialty pharmacy or PBM experience
  • Strong written and verbal communication skills
  • Knowledge of pharmacy claims adjudication
  • Ability to work 8.5 hour shifts between 11am - 8:30pm EST

Nice-to-have

  • Associate's or Bachelor's degree preferred
  • Empathetic approach to patient care
  • Experience with concierge level service
  • Critical thinking and root cause analysis skills
  • Adaptability in a fast-paced environment

Key Requirements

  • Active CPhT certification required
  • 1-2 years experience in specialty pharmacy or managed care
  • Must be available for evening shifts Monday through Friday

Work Rights

Not specified

Tailored Resume

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