Ambulatory Patient Access Rep- Autism

Nationwide Children's Hospital

Westerville, OH, United States
Excellent customer service
Accurate demographic and insurance information
Communicate with departments and staff
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Obtains accurate demographic, insurance, and physician information, screens for insurance eligibility and pre-certification, and instructs customers on requirements.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Communicate with departments and staff
  • Navigate current technology systems
  • Administrative skills

Nice-to-have

  • Assist in shadowing new employees
  • Identify self-pay patients

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter