Customer Service Representative

Plscareers

Irving, TX, United States
On-site
Providing outstanding customer service
Educating customers on products
Maintaining company quality standards
PLS is seeking a Customer Service Representative (CSR) to join their team in Irving, TX. The CSR will be responsible for delivering exceptional customer service, educating customers about financial products, and ensuring compliance with regulations while maintaining a positive store environment

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with regulations, following company policies, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative (CSR) to join their team in Irving, TX. The CSR will be responsible for delivering exceptional customer service, educating customers about financial products, and ensuring compliance with regulations while maintaining a positive store environment.

Skills & Requirements

Must-have

  • Providing outstanding customer service
  • Educating customers on products
  • Maintaining company quality standards
  • Completing transactions accurately
  • Using point-of-sale system

Nice-to-have

  • Comfortable engaging with customers
  • Professional appearance and demeanor
  • Honest and have integrity
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • Strong verbal communication
  • Ability to offer products based on needs
  • Exceptional attention to detail
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter